Our stay at this property was underwhelming and disappointing. The cleanliness of the home was a major issue—it clearly needed a thorough cleaning. We found food wrappers, kids' toys, and other debris under the beds and behind the end tables. The linens provided were also in poor condition. We received only one towel, washcloth, and hand towel per person for the entire week, and these towels were thin, dingy, and in need of replacement. Additionally, there was no top sheet on our bed, and the sheets themselves were extremely thin. The comforter was old and thin as well.It was a cold week in Orlando, and we had difficulty getting the place warm. I believe the management company controls the settings of the HVAC unit because when I turned on the heat before going to bed, the AC was on when we woke up.A significant concern was the lack of a secure pool area. The security fence around the pool was not properly secured, which posed a safety risk. In comparison, a family member staying in another unit nearby had a much sturdier, properly-secured fence around their pool. This property did not offer the same level of security.Lastly, the listing mentioned an outdoor grill, but it was not provided, which was disappointing. Overall, this property fell short of expectations and needs several improvements.