It was a snake in our bedroom! First, let me start by saying, I'm terrified of snakes. We had driven 7 hours to get here from Ohio. All we wanted to do was relax. After we picked up the packet and keys for the VRBO (which was a inconvenience by itself), we finally found the house (GPS didn't locate it at first). The door was already unlocked to the unit. As we are walking around checking out the place, I heard my daughter scream, "snake"! We ran downstairs. There it was laying in the middle of the doorway of the bedroom. The first thing i did was contact the management company but no one answered the phone (they only allow you to text them). I explained to them, there was a snake in our unit and someone needed to come over. Needless to say, no one ever came! No one ever asked if we were ok. We could tell by the way the downstairs looked that the person cleaning the unit left in a hurry. There were serveral items that were out of place, stuff still in the dresser drawers, cleaning items still on the tables and a foul smell as if the floor wasn't mopped. The house could really use a deep cleaning. As for the snake, my husband, eventually got one of the trash cans and swept the snake in it with the broom and took it back outside while i hid upstairs. I realize that things like this can happen when you live around nature but this incident ruined my stay. Getting rid of the snake should not have been our problem.