Great location. Great view. Very clean. The grounds, the pool, the beach, all were very well maintained. Most of the staff was very friendly, others could have been a little nicer. We were told we needed wristbands to enter the facility. We paid for these wristbands....but upon check in we were told they aren't using them anymore so didn't give us any.She told us that if anyone asked we should show our confirmation email. Several times we were asked at the pool for our bands. We explained the above and were asked of this was a Panhandle rental, which it was, and they said they ARE still using the bands but phasing them out and were told that we needed them. We were embarrassed as people are thinking we didn't belong there. We asked where to buy and were told the front desk, where the girl was that told us we couldn't get them. So, that was very frustrating and disorganized. The bands were only 6 so I'm not going to bother asking for that money back, but as nice as the place is, there are MANY other resorts in the area with the same view.