We enjoyed staying here, the location is great, the overall facility is nice, the staff are friendly. Overall, we had a nice time. HOWEVER, the elevator is a serious problem, and was for all we encountered. EVERYONE was complaining about it. We were on the 2nd floor, naturally looking to go down as we have no keyed access beyond our unit, and the elevator opens directly into the units. That elevator would stop on the way up, and take you up. If you didn't get on, it would return AND PASS BY our floor on the way to the lobby, then repeat. We had to take the emergency stairwell many times as it was just simply easier. Sometimes we called the elevator, and several minutes would pass by as we heard it elsewhere above, then the button would stop being lit with the elevator having no intention of coming. A number of times we got on and it took us up to other units, which is a safety issue because the elevator opens directly into units. This happened a number of times where we were suddenly in somebody else's unit, and THEY WEREN'T THERE and hadn't called the elevator. Then, of course, the elevator opened up into our unit a number of times, this when we hadn't called the elevator, and we had strangers inside our unit. This is ultimately a guest safety issue. You don't want to leave anything on the table near the elevator as somebody could easily dart out and grab it, then get back on. This is also then obviously a women's physical safety issue. Also, there are two stairwells, one is an emergency stairwell with one-way doors, the other a metal keyed access for which you cannot exit but can enter if the elevator is broken. Both lead right down to the busy staff area. The end result is we regularly felt like we had people in our unit because the sound travels and the door is not soundproofed, or even properly jammed as it features a huge gap. Even with our interior bedroom door closed we still very clearly heard voices while in bed, and I don't mean distant and muffled, I mean loud and clear. I should note, men came and fixed lights in the elevator, but it was still taking us for rides and opening into other units. I really think this is a computer programming issue as the elevator opens on the way up, but not on the way down, and periodically permits entry without the proper key card present.