Very, very disappointed with this property during our stay. A few of the issues:
- Unit was filthy upon arrival, but we followed instructions to clean the unit upon exit and were still charged a cleaning fee
- Never had a pool key, but host charged us $50 for a lost key
- Fridge and freezer were not clean upon arrival, freezer had several dead bugs inside
- Bugs were through-out inside of unit, including in the bedding
- Unit advertised that it slept 8, but the couch bed was broken and unusable
- Toilet handle was broken and barely able to flush
- Toilet was stained and dirty, seat was loose
- AC unit did not cool sufficiently
- Shower was dirty and did not drain sufficiently so we had to stand in several inches of dirty water while showering
- Shower curtain could not prevent water from going on floor, and it was clearly visible that water problems have been an ongoing problem as baseboards were moldy/damaged
- Sliding patio door handle was broken and had no actual lock, and was simply "locked" using a wood stick (this is unacceptable)
- Bedroom had dangerous live wires coming out of ceiling, missing smoke/co2 detector
- Heavy dust through-out unit but especially around windows
- Bedroom had brown substance (not sure what it was, didn’t want to find out) smeared on closet door.
WORST experience by far, and host doesn’t take any responsibility despite not personally visiting the unit between guests.