2/10 (非常に不満)
Alexyss Y.
2026 年 2 月 16 日
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
Unfortunately, our stay did not meet expectations based on the listing. The property was advertised as a private residence; however, we were not informed that other guests would be staying on the lower level of the home. This lack of disclosure was concerning and made us feel misled.During our stay, the guests downstairs played loud music late into the night, and we had to contact the host to address the noise. It appeared the host was already aware of the situation. Communication overall was poor — we reached out regarding basic amenities, including additional towels and washcloths (there were not enough towels for the number of guests and no washcloths provided at all), and did not receive a response.In addition, the keypad lock did not work properly and we were locked out twice. When attempting to contact the host, our calls went straight to voicemail. At one point, we had to enter through the lower level of the home, unaware that other occupants were staying there. Thankfully, that door was unlocked. We also had to climb through a window because the front door would not open. This raised serious safety concerns.The bedrooms also had an ant infestation, which made the stay uncomfortable.Due to the inaccurate listing, lack of transparency about shared occupancy, malfunctioning entry access, insufficient amenities, pest issues, and limited communication from the host, we did not feel comfortable or fully safe during our stay.
Alexyss Y.
2026 年 2 月に 2 泊滞在
