Villa De La Luz - 素晴らしいプライベート＆広々としたカボサンルーカスヴィラ

Thank you for your kind review of Villa de La Luz! We’re thrilled to hear you had a great stay and that our team's communication and attentiveness made your experience even better. It’s always our goal to provide seamless, memorable stays, and we’re glad this villa delivered. We hope to welcome you back to Cabo for another fantastic getaway soon!

Thank you for sharing your experience at Villa de la Luz! We’re delighted to hear how much you enjoyed the concierge support, along with the catering, massage, and transportation services. Our team loves curating seamless, elevated stays, and it’s wonderful to know those services made such a positive impact on your visit. Thank you for choosing Cabo Villas—we hope to welcome you back again soon!

We are so happy our guests had a great stay at Villa La Luz and enjoyed the great service from their friendly concierge, Ivan! We look forward to welcoming them back to Cabo for more memories with us soon!

We're so happy to hear our guests loved Villa de La Luz. We hope to welcome them back to Cabo again for more great memories together!

We're so happy to hear our guest loved Villa de La Luz and look forward to welcoming her back to Cabo in the future!

We appreciate the kind words! We are so happy that Villa de La Luz was even better than anticipated. We're delighted that our team impressed our guests with their excellent service. The convenient location and accessibility to major tourist attractions is certainly a perk of Villa de La Luz, along with the comfortable beds. We hope they wonderful memories were made and we look forward to welcoming them again in the future!

We appreciate the review and recommendation of Villa de la Luz. We are so happy that the villa was even better than they imagined and everything they hoped for! We're thrilled our concierge was accommodating and provided excellent service during their stay! We hope to welcome them back to Cabo again!

We are so happy to hear that our guests had an incredible time during their stay at Villa de la Luz! We truly appreciate the recommendation and hope to welcome them back to Cabo again in the future!

Hello Sarah, thank you for your feedback! We are glad that your group had a great time at Villa de la Luz! We look forward to welcoming you back to Cabo!

Thank you for staying with us at Villa de La Luz! We hope to welcome you to Los Cabos again soon!

We're so happy to hear that our guests loved Villa de La Luz, the great location, and the beautiful pool. Typically, early check-ins are confirmed based on availability. Unfortunately, there was a miscommunication, and guests checked out on the day of their arrival. The guests had to wait a half hour to check in, so we provided a complimentary 30-minute stop to their arrival transfer. We're glad that despite the inconvenience, they had a wonderful time. We look forward to welcoming them to beautiful Cabo again in the future.

We appreciate the review of Villa La Luz and feedback! We're so happy our guests had a fantastic time celebrating in Cabo for the bachelorette party. We are glad they were impressed with Giovani's excellent service during their stay. The Pedregal beach is hazardous due to the undertow, but Medano beach is ideal for swimming and really close! We hope to welcome them again for more Cabo fun!

Thank you for choosing to celebrate your 50th birthday at Villa De La Luz and for sharing your fantastic experience! We're thrilled to hear Villa De La Luz provided the perfect setting for such a special celebration with friends. It's wonderful to know that everyone enjoyed their comfortable bedrooms and bathrooms, ensuring privacy and convenience for all. We're delighted that everyone loved the catered taco meal and apologize for the oversight with the leftovers, as they typically are given to the guests. The pool and hot tub are ideal for group gatherings, and we're pleased to hear they were a hit. Pedro, our concierge, will be thrilled to hear the kind words about his responsiveness and assistance. Our concierges are also available to assist with transportation, reservations, and excursions throughout any stay. We appreciate the recommendation, and can't wait to welcome them back for another memorable stay!

We appreciate the review and feedback. We are happy to hear that Luis was accommodating and helpful with all their questions. We'll follow up with the property manager to be sure the issues are fixed promptly. We hope they enjoyed their Cabo vacation despite the minor issues they encountered.

We greatly appreciate the wonderful feedback! We're so happy that Villa de la Luz was the perfect villa to celebrate the special 50th birthday with 5 couples! Our team strives to provide exceptional service so our guests can enjoy their vacations to the fullest. We have Customer Service available 24/7 to our guests. If your concierge isn't a good fit for any reason, we can assign a different one. We're so glad our guests enjoyed the location and the nearby beach. Seeing the whales is such a wonderful experience. We hope to welcome them back to beautiful Cabo again in the future.

We appreciate the feedback. Guest security and safety are very important to us. We hired a 24-hour security guard for the duration of her stay, all doors now have brand new key code locks, and all sliding doors have been professionally inspected and are secure. We have had 4 reservations following this group and all have been safe. This was a very unfortunate situation and can assure the villa is secure.

We sincerely apologize for any difficulties this guest experienced during their stay. We would like to address some of the concerns they have raised. Firstly, there were no malfunctions to the amenities of the home and is as advertised on the listing. Upgrades to both furnishings and amenities to enhance our guests' comfort have been made since this guest's departure. We acknowledge that the leather cover was showing wear. However, we would like to clarify that the structure of the table itself is in good condition, and we have since replaced the leather cover to maintain its appearance. The pool and Jacuzzi heater are on one unit and is always defaulted to the pool. You must turn on the Jacuzzi to switch the heating element over. This is a common setup in many homes in Cabo, and our house manager always explains this upon guests' arrival. Our concierge only visited when they called to ask for a tablecloth and to show them how to use the Jacuzzi function again. We do not disturb our guests unless they request for us to come to the home. We regret the inconvenience of the wait time for the car seats as this is not typical of our transportation vendor. They are more than happy to assist with luggage when requested upon arrival and departure. We made every effort to provide a comfortable stay and we sincerely apologize that it did not meet their expectations.

We love hearing from our happy guests! We're so glad they enjoyed their vacation at Villa De La Luz and received excellent service from our team. We look forward to welcoming them back for more incredible Cabo memories!

Thank you for reviewing your stay with us at Villa De La Luz! We're so happy that you enjoyed your stay and loved the location! We're glad to hear that you received excellent communication before and during travel. We'll be sure to tell your agent, Hazel and concierge, Roberto that you were happy with their service. We look forward to welcoming you back!

We are delighted to hear you had a wonderful experience at Villa De La Luz! We hope to welcome you back to Los Cabos!

Thank you for staying with us! We are glad to hear you enjoyed your stay at Villa de La Luz.

We are delighted to hear you enjoyed your stay at Villa De La Luz! We hope to welcome you back to Los Cabos again soon!

We are happy to hear you enjoyed your stay at Villa De La Luz! We are sorry that you had issues with the security at the gate. Though they are much more strict during the spring break months, it does ensure that residents and guests will enjoy a safe and peaceful stay in the Pedregal community. We hope to welcome you back to Los Cabos again soon!

Thank you for your review Sam! Come back soon!

Thank you for your review Brandee! We are glad to hear that you would recommend this home! We look forward to welcoming you back in the future!