6/10 (普通)
宿泊されたお客様
2025 年 10 月 29 日
良かった点 : 清潔度、チェックイン、ロケーション
気になった点 : コミュニケーション、掲載情報の正確さ
I contacted the host (through the app) when I arrived because the room was very cold. The A/C was on and there was no thermostat. Additionally, there is a large gap under the door that lead into the lobby of the home. I had to shove bags under it to try to create some kind of seal. I slept in my clothes because the room was so cold and there were no additional blankets. I never heard back from the host, so the next day I called. I left a message with an answering service. Someone texted me where to find the thermostat, but they had the wrong apartment. My apartment did not have a thermostat. They said they would look into it and get back to me. Shortly thereafter they wrote back and said they would need to contact a plumber to fix the heat. I left for the day and didn't hear anything. I texted in the early evening and was told that it was fixed. When I got back to the apartment, it was warmer and the heat was working. Lastly, the picture shown is not what the room looked like. There was no chair and the bed was not in that location. As a former Ocean Grove resident, I'm familiar with the old Victorian homes, which is why I chose to stay in one. I used to live in one on Heck Ave. It is advertised as fully renovated, but there were water stains on the ceiling and the door into the apartment really needs to be fixed. I could have slid books through the gap. The bathroom was spacious and overall the apartment was clean.
宿泊されたお客様
2025 年 10 月に 2 泊滞在
