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Thank you, Melody, for your wonderful feedback! We're delighted to hear that the size of the property was just right for your family. The balcony views of the Gulf are truly special, and we're glad you enjoyed them. We hope to welcome you back for another perfect getaway soon!

Hi Rebeca, Thank you so much for the kind words! We’re thrilled to hear you had an amazing experience and enjoyed those beautiful beachfront views. We’d love to welcome you back anytime for another great stay at the beach! — Brett-Robinson Vacation Rentals

Thank you for your detailed feedback. We truly appreciate you taking the time to share your experience. We're glad you enjoyed the location, and we hear your concerns about the furnishings and entertainment systems, these are valuable insights we'll pass along to our owner. We apologize for the delayed response regarding the chair and umbrella service; that's not the level of communication we strive for. We'd like to make this right. Please reach out directly so we can address your experience and discuss options. We'd welcome the chance to host you again in one of our other units that may better meet your needs. Thank you for choosing us!

Thank you for choosing to stay with us and for sharing your positive feedback. We hope you had a fantastic time during your visit and that we'll have the pleasure of welcoming you back in the future for another great stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

Thank you for choosing to stay with us and for sharing your positive feedback. We hope you had a fantastic time during your visit and that we'll have the pleasure of welcoming you back in the future for another great stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

Thank you so much for your rating! However it sounds like though it was an overall positive trip, there were still some issues during your stay. We set high standards here at Brett/Robinson, and highly value your choice to vacation with us. We will forward this to our management team and work to get it right.-kc

Hi Patrick, Thank you for your feedback on your recent stay. We are sorry to hear that you experienced some inconveniences during your stay, such as difficulty with the Wi-Fi code and maintenance issues with the sink and chair. We will address these issues with our team to ensure that they are resolved for future guests. We appreciate your understanding and hope to have the opportunity to improve your experience in the future. Best Regards, Brett/Robinson Vacation Rentals

Thank you for taking the time to provide your feedback. We value your input, and it will help us improve our services and address areas of concern. If there's anything else we can do to assist you or if you have any further comments, please let us know. We hope to have the opportunity to provide you with a better experience in the future.

We are excited that you all enjoyed your stay! Thank you so much for taking the time to let us know about your experience. We hope to welcome you back again soon!

Thank you for taking the time to provide your feedback. We value your input, and it will help us improve our services and address areas of concern. If there's anything else we can do to assist you or if you have any further comments, please let us know. We hope to have the opportunity to provide you with a better experience in the future.

Sandy: I am sorry that you encountered some issues with your sliding glass balcony door. We are certainly investigating why this took so long to address by our staff. I am pleased to report that it has been repaired and is working correctly now. We have also deep cleaned the condo and will be addressing our housekeeping staff. We work hard to offer comfortable accommodations and will use your remarks to further train and motivate our staff. Thank you for choosing to stay at Phoenix II and we look forward to the possibility of welcoming you back again.