The unit wasn’t as clean as one would expect, and severely outdated in terms of upkeep. The checkin process was not great. We were on site by noon, and let them know in an effort to potentially checkin before 4 pm. Not only did that not happen, but we would have likely not be able to checkin before 5 had I not lingered around the desk, politely asking for updates. In the middle of our stay, we arrived back at the condo with the door propped wide open. After entering, we discovered plumbers changing out a commode that was functioning perfectly. This was completely unannounced to us. We had our personal belongings in plain site, including valuables. A courtesy call or text would have been expected. Additionally, the beds are in desperate need of replacing. For us to spend our hard-earned money (quite a bit of it) for this experience was very disappointing. We will not be back to unit 516 for sure, and maybe not any Phoenix properties.