We had a great stay. We called Brett-Robinson the day before since we would be arriving around midnight. We were told keys could be obtained at the front desk. Upon arrival, we found they close at 11:00. It created a bit of inconvenience to get through that situation. The unit had a very heavy smoke smell. So heavy it made your nose burn. By morning, it was fine. So, we think, possibly, the cleaning crew may have been smoking. The kids LOVED the slide and lazy river. Lots of fun!!! The pool is designed really well for kids with the way the depth runs. A little small, but still fun. The unit was EXTREMELY well equipped and the beds slept great! Overall good experience. Parking just outside the unit is a major plus!