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Bhisham, thanks for taking the time to review your stay. While we are glad to hear that you enjoyed the property’s unique charm, we are sorry that your stay fell short of expectations! We've passed your comments along to the homeowner, who completely understands and apologizes for the issues you encountered with the WiFi. He is working with the wireless provider to resolve this issue for future guests. Similarly, Vermont has very limited cell service and, while reception cannot be guaranteed, the homeowner has taken measures to boost the signal where possible. While there is no dishwasher or microwave at this property, we understand your disappointment and will work to make the listing a bit more clear. As for the issues you mentioned with the water, there is a chance this was caused by a hint of sulfur since it is well water. Regardless, the homeowner will look into the issue to ensure that there are no problems. Thanks again for the feedback. Best, The Evolve Team

Hi Molly, thanks for giving us your feedback about this property. The owner has some feedback of their own: I’m glad that you found my home charming, as do I. While a 170-year-old home has some quirks that demand a lot of attention, you will be pleased to know that I have a full staff of support personnel that lives in a separate building who are solely responsible for maintaining the home. As I continue to improve the home, I can assure future guests that every effort is being made to create a comfortable and cozy stay for each guest. Additional cleaning, repairs, and updates to amenities continue to be added. I wish you had let me know about being uncomfortable upstairs because you missed out on the portable 2nd air conditioning unit up there that could have been turned on. I hope that you will consider coming back to see the extensive improvements that are being made to this exquisite antique, unique home.

Hi Roy, We were very sorry to hear that your stay fell short of expectations. While central A/C is not available since the house was built in 1856, the homeowner usually provides two A/C units for the guests during the hottest part of the year. We are sorry that these were not available when an unexpected heatwave hit during part of your stay, and we appreciate your patience as our team and the owner worked to provide a resolution. The owner has had multiple repairs done on the dishwasher, but due to ongoing issues, they have removed it from the listing to avoid disappointing their upcoming guests. We hope that the additional measures taken by Evolve compensated for some of your experience, and we would love the opportunity to travel with you again the next time that you book a vacation rental! Best, the Evolve Team

Angela, thank you for your detailed review. We're glad your group enjoyed this Victorian era home overall, but are sorry to hear that certain aspects didn't meet your expectations. We welcome constructive feedback to make improvements for future guests. We clearly note in the communication sent prior to arrival that check-in is at 4pm, and when your group arrived at 2 pm, the cleaner was finishing up to make sure the house was meticulously clean for your stay. The deck is 160 years old and is repaired regularly. It does get a little dusty each week when the gardener comes and is typically swept off. We understand a new case of wine glasses was delivered to you, as some glasses bad broken from previous guests. We do not advertise that this property has a dishwasher, but we are sorry if that caught you off guard. This home is guest ready and all of the personal belongings are locked away in one closet, except for a coat closet in the kitchen. All closets in each room are empty, with the exception of blankets and pillows that belong to each room. We accurately reflect the bunk room in the listing photos with the beds on the floor. The ceiling is an A-frame and only 7 feet high in the center. Any elevation of the beds wouldn't work and as the room was designed and constructed for children, they have had nothing but praise for how awesome it is. This was one of the hottest summers on record for the area, especially the week of your stay. There are three standing fans in the bunk room to help make guests comfortable. This house was built in 1865, and was done so with a different type of natural air conditioning, including the covered porch that wraps around the house and blocks direct sunlight from bombarding the house. At all times in the summer, it is suggested that guests open doors and windows throughout the house and provide for a cross breeze. This info is written in the house manual that is provided on the dining room table. The stairs are new and were constructed over steep stairs from 1856 original construction. We can confidently confirm there is no evidence of mice in this home and this house is regularly inspected by a pest control company. It appears that there was a chipmunk stuck, which was released. The homeowner does all they can to ensure all guests who come to visit have the optimal stay. We look forward to this charming home hosting many satisfied guests! Best, the Evolve Team

Hi Shaun, the homeowner has asked us to share this response: - Thank you for the feedback. I’m so glad that you, your family, and the dogs were happy in the home. We are always making improvements to the nearly 170-year-old house and grounds, and all the feedback is greatly appreciated. There is always something to do to a centuries-old property to make it a little more modern and comfortable. - We have been testing various water systems to remove any of the naturally occurring mineral scents that come with fresh well water brought in from deep within the mountains. - I noticed that a few of the bulbs were out in random areas after your departure; however, a flip of one of the breakers downstairs brought them all back to life. There was a space heater out in one of the back bedrooms, and it was likely the culprit. They ALWAYS need to be plugged directly into the wall and not into surge protectors or extension cords; otherwise, they will surely trip one of the safety breakers installed for everyone’s protection. - In the future, please reach out if there are minor issues like this, and I can quickly walk you through any fixes. Old homes like this have their quirky ways, so a quick email or phone call can easily get our guests back on track when needed. - I'm not sure what hole you might be speaking of in the bathroom, as there is none, but that room is currently being transformed into two bathrooms to divide the laundry bath and the half bath in the guest room into two larger full baths with showers and bathtubs in both. It’s possible that you felt a small depression in the flooring where preparations are being made to the subfloors for this construction project to come. - It sounds like you guys had a wonderful time up at the house, and we look forward to having you back in the future. It is a special place that is well used and loved by us and our many happy guests, who come to our home to enjoy an experience of hiding away in a magical little corner of the world.

While we always welcome and appreciate feedback, we and the homeowner believe that this rating is unwarranted. The home is regularly maintained and cleaned, including before and after each guest's stay, and we have no verification of these cleanliness issues. The dishwasher was removed from the list of amenities and has been physically removed since your stay, although we apologize if this caught you off guard. The property is regularly serviced for pests, as well as having an electronic perimeter system that prevents forest critters from entering the property. Dogs were not present on the property before your arrival, and we believe the cleanliness issue to be due to the animals your party brought that went against policy. There are several TVs in the home- all of which are connected to dish network- except for one in the kitchen that operates off of a smart TV Amazon Firestick. We wish you would have reached out during your stay if you experienced difficulty operating the TV- the host is always happy to help! The central heat was not turned on yet due to seasonality, and this was explained beforehand in the listing description; the owner also provides blankets and space heaters in this instance. We are confident that these issues won't occur for future guests, and that this property will continue to host many satisfied guests! Best, the Evolve Team