Rating Details:
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We stayed in Unit 1402 at Colony Reef Club. While the oceanfront view was beautiful, we were very disappointed with the condition and upkeep of the condo. Based on our experience, it did not meet what we expected from a Gold-level unit.The Colony Reef property itself was clean, beautiful, and well maintained. Our concerns are specifically with Unit 1402.Colony Reef offers Silver, Gold, and Platinum classifications. Members of our family stayed in other units in the same complex at the same time, and the difference in condition was noticeable. Their units appeared much better maintained and equipped, and they also had beautiful ocean views. This made it difficult to understand why Unit 1402 was considered Gold.We found rust in the primary bathroom sink and definitely mold/mildew in the shower, as well as rust on the refrigerator, bottom oven drawer was broken. The storm door was missing its lower panel, so we could not open the main door and simply leave the storm door closed for ventilation. The toilet paper holder would not stay in place, the shower curtain rod was not securely attached, and the unit was missing a coffee table. The two swivel chairs were broken you had to be careful not to tip over. There was also only one ceiling fan in one bedroom.We also never received an email with checkout instructions.We took photos documenting several of these issues, including the rust, shower condition, refrigerator, and storm door.The view and location are wonderful, but other units in the same complex offered equally beautiful views while appearing to be in much better condition. For us, the view did not make up for the maintenance and furnishing issues.We would not stay in Unit 1402 again until the needed repairs, updates, and renovations have been addressed. The complex itself is lovely; unfortunately, the condition of this particular unit was disappointing and did not feel like a Gold-level experien