2/10 (非常に不満)
宿泊されたお客様
2025 年 8 月 29 日
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
Before we even arrived to the house we were advised that the freezer didn’t work properly. Pulled up to house and first thing we saw were overflowing garbage cans. We walked into the home and immediately found it to be very dirty and dusty. Both upstairs and the first floor were not cleaned. Outside lanai was also very dirty with the screen ripped allowing bugs and lizards in. Barbecue was unusable filthy and the grease smell was overwhelming. The pool was very disappointing, it had lots of leaves and dirt on the bottom and it was very cloudy, we were afraid to use it. Smoke alarm on 1st floor no cover or battery. One of the upstairs bathrooms was unusable because we locked a lizard inside. When we advised the owner/mgr we were told “If we were not happy with the house we could go elsewhere”. To top it all off we were requested by the owner to take out other people’s garbage before we leave, and to use the next door neighbors garbage can.Attached several pictures.Very disappointing and stressful vacation feel like we wasted money due to false advertising!Property needs a lot of cleanup and attention.We will think twice before we rent a home again on this site.
宿泊されたお客様
2025 年 8 月に 4 泊滞在
