I could have easily given this place a 5 rating. Unfortunately, the pool and hot tub didn't work during our stay. Kate tried to resolve this, but the necessary part wasn't available. Still my youngest and I fill the pool and swam in the heat of the day. It's a beautiful area out back when you are in the pool. It's also nice at night. Kate was a pleasure to work with. She was very proactive in providing details about our upcoming stay and suggestions for local restaurants, groceries, bars, and was responsive to inquires.The house was nice. Plenty of rooms for our group. Had kitchen supplies so we could make breakfast each morning. We had two adults, two freshly turned 21 yr olds, and a younger teen. We were in town Mon-Thurs in Oct and we couldn't have visited at a better time.While the pool situation was a bit of a disappointment, the location was not. I had not been to NO before and was concerned about finding a location that was safe to walk around with my family. I came for business and brought my family along to celebrate the 21 yr olds. St Charles is just a block away and there are plenty of restaurants. Lula's was amazing and they went to a rooftop bar as well. It was so easy to get to the French Quarter from where we were staying. All roads seemed to lead home. I was concerned about parking, but there was always a place right in front of the house. Maybe because we were there during the week. We enjoyed our stay and sincerely appreciated Kate's hospitality!