2/10 (非常に不満)
Diane R.
2025 年 9 月 26 日
良かった点 : ロケーション
気になった点 : チェックイン、コミュニケーション
The host was non responsive to questions asked prior to arrival. Upon reaching Rome, we finally received check in information. The a/c was not working and after contacting host, she told us "the former tenant must have changed it."??? Light bulbs were missing or incorrect ones, leaving little light. It was supposed to be non smoking, but cigarette pack was found under dresser (is still there), lid to kitchen trash can was used as an ashtray, leaving horrible smoky smell, fan didn't work in bedroom, and there was a musty odor to entire apartment. I would not recommend this to anyone. It is not a well maintained or cleaned property. Also, on informational books were outdated and virtually no information regarding taxi service, buses, etc.Unfortunately, the iron did tip over and scorch the desk (no ironing board) and one towel. I will submit these to insurance as I took record of item number on bottom of desktop.
Diane R.
2025 年 9 月に 3 泊滞在
