2/10 (非常に不満)
Nilofer K.
2025 年 11 月 10 日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
I had a horrible experience with this host. The house is not at all like it is shown in the pictures. The house was horribly dirty, with debris, dirt and dust everywhere. The kitchen cabinets have grime on the doors everywhere. The faucets everywhere including kitchen, shower room, bathroom vanities were all broken, all commodes were shaking, showers did not provide hot water, water speed in the shower room was less than a sink faucet, the fridge was not working and stinking. A small portable firdge was kept in the house which had no shelves and had ice accumulated everywhere. The host is not cooperative at all. I had booked that house for 11nights and had to leave that house overnight, make another reservation by paying extra because it was last minute. When asked for regund, the host did not agree. I called vrbo customer service and they did not even understand my hardship. They said, they cannot do anything. I will have to hire an attorney to fight for my case as i ended up spending more than double the amount on my stay because of the first host and her house. My buggest mistake was that because i booked in a rush, i did not even read the reviews. I should have read them. Also, i urge all of you to not depend in vrbo service as they do not support their customers. I am very frustrated with both vrbo and the host.
Nilofer K.
2025 年 10 月に 11 泊滞在
