ショールウォーター904｜屋内外プール、テニス、サウナ、ジム｜プライベートビーチビュー

Thank you so much for your kind words! We're thrilled to hear that you found the condo amazing and enjoyed its great location. Your feedback about the kitchen utensils and cookware is duly noted, and we'll definitely look into adding more utensils and updating the cookware to enhance our guests' experience further. We appreciate your valuable input and hope to welcome you back soon for another fantastic stay!

Thank you for sharing your honest feedback. We’re glad you enjoyed your stay overall and continue to love Shoalwater Condominiums. We sincerely apologize for the encounter you had with the third-party repair technician. The language and conduct you described are certainly not the experience we expect for our guests and do not reflect our company’s core values. We’re pleased the dryer was repaired in time for you to complete your laundry before heading home. We have also shared your comments regarding the balcony door handle and the condo’s overall condition with our property care team for review. Guest feedback like yours helps us identify areas that may need additional attention beyond what can be seen in listing photos. Thank you again for choosing Beach Getaways. We hope to welcome you back for another relaxing stay at Shoalwater soon!

Thank you Rick for taking time to leave a review of your stay. We're sorry to hear the pool was not available during your stay. Understandably, repairs to the building and amenities are necessary and they took place during your visit. We invite you back for a dip-it's filled up and ready for guests!

Jennifer, thank you for taking the time to leave a review and are very happy to hear how much y’all enjoyed the condo and your stay in Orange Beach. We appreciate your feedback and will have our maintenance staff check on the dryer. We apologize you did not find it to be comfortable, but mattresses are very much a personal preference and one size does not fit all. We do appreciate you bringing it to our attention and we’re look forward to hosting your trip.

Amy, glad you enjoyed your recent trip to Orange Beach. Surprised to hear you say our company was unresponsive and I am very sorry you felt that way. We always try to answer every email and phone call however I know we had issues with our toll free phone number service being routed correctly for several weeks this summer. Thanks for your feedback and contact me directly so that we can help make this right for you. Ken.

Constance, glad you enjoyed your recent trip to Orange Beach and thanks for taking the time to leave a review. We will address the tile floors and have them steam cleaned since they do take quite a lot of traffic during the busy summer season. We have found most people don't realize how much sand they have on their feet and legs when they jump in bed and it falls off on the sheets but we are glad to drop off more sheets if you let us know. Always feel free to give us a call if you have issues with drains and we will be right out. They do get a lot of sand in them as you can imagine. Keep us in mind for your next trip down. Thanks again. Ken

Jason, we do apologize that the construction was still going on during your vacation. That's certainly not how we want you to remember your stay with us. Hopefully, the significant discount we provided helped to ease your frustration with the whole experience and you'll give us another chance to host you and your family, again.

Hello Lori, thank you for taking the time to leave a review of your stay at our condo. We appreciate your unique take on our property, and it sounds like you take quality and comfort as seriously as we do. We hope the view from the spacious balcony and the sugary white beach were everything you thought they would be. They're pretty special! We're sorry to hear about the cleaning issues you encountered, and we would have gladly addressed these if you had brought them to our attention. Housekeeping concerns are not something we take lightly, and we're always eager to make things right and quickly! As for the vacuum and the missing remote, we apologize for any inconvenience you experienced. Our Quality Assurance team is just a text, DM or phone call away and we're LocAL 😉so response time is quick. It's great that you were able to handle the dryer vent situation like a pro! We're glad to hear you've got some DIY skills up your sleeve. Sounds like a quick switch of the input got the TV back up and running too. We genuinely care about the quality of your stay, and your feedback. We hope you'll be back to the beach for more salty memories! See y'all soon!

That's great that y'all enjoyed the unit as well as your stay! I am sorry you had an issue with your parking passes, we normally are really good at making sure those are already in the unit for your convenience. Thank you for staying with and we look forward to your future visit! -Emma