I've rented in Anderson Springs condos in Chandler before, so I know the area and love the complex - sparkling pools, workout room, friendly neighbors, and close to everything. If this review was for location, I'd give it 5 stars.
My troubles, however, are with Sofia the landlord. I booked a stay for summer 2016 in a 3-bedroom condo. We arrived in the evening of June 28, after 22 hours of travel, to find the unit overrun with ants. I phoned Sofia - who didn't answer - and left a message that we were leaving. We couldn't stay as there were ants in every room. Sofia phoned later to tell me that I could use this 2-bedroom unit at Anderson Springs. Since I had already left and made plans to stay elsewhere, I said I would check out it out the next day. (She mentioned too, that the 3-br condo had been recently fumigated, so clearly she knew there was an ant problem. This would also explain the numerous dead ants I saw among the live ones.) My teen daughter and I looked over the 2-br the next day. The temp inside was 99 degrees as the a/c was turned off, and it needed a fresh cleaning -- we wrote our names in the dust on the tables, and the porch and balcony were covered in spider webs. Nevertheless, I decided to take it, despite Sofia's refusal to refund the two nights I didn't stay in the original (3-br) unit, or to send out a cleaning person.
We stayed in this 2-bedroom unit from June 30 to August 5. The a/c never worked properly. Most afternoons it would rise to the mid 80's in our condo, despite being set at 75 degrees. About a week into our stay, water started leaking from the ceiling a/c intake vent. It started as a few drops, then grew to a slow trickle after a week or so, and by the end of our stay, water would pour out of the ceiling every time the a/c was running. I moved a kitchen garbage can underneath to catch the water, which had to be emptied at least twice a day. After many complaints Sofia sent out two different guys to look at it, about two weeks apart, but at neither time was the problem fixed.
On a positive note, the condo itself was in a good location and nicely furnished. I think a stay in one of Sofia's condos might be okay as long as nothing goes wrong. I certainly won't be renting from her again. As of today, she also hasn't returned my security deposit, nor will respond to my emails asking why.