Rating Details:
The property manager was very unhelpful.
The vacation rental was somewhat dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Our recent vacation at Cinnamon Shores was deeply disappointing due to numerous frustrating and unacceptable issues that seriously impacted our family’s enjoyment. We had high hopes based on a wonderful prior visit, but this experience fell far short.At check-in, we were told the refrigerator was leaking and the master bedroom TV didn’t work. We received three sets of keys—only one functioned. The TV was never repaired, nor did we get any follow-up. The fridge leak persisted throughout our stay, creating large puddles on the floor daily. We had to use towels constantly to prevent slips—especially dangerous with young children. Because of the leak, the ice maker also didn’t work, forcing us to purchase a countertop one—an unexpected expense.Other issues reflected poor maintenance and lack of care. A living room blind was missing and replaced with black paper—not a joke. If you're going to cut corners, spend $100 on Blindster for a cheap proper blind. We were given just two trash bags for our entire stay—insufficient for a family. The dust buster provided had no charger and was useless. The master shower hardware was loose and pulled away from the wall. Water pressure and hot water were severely impacted if someone showered while the washer ran. The board games were missing most of their pieces, disappointing our kids.Adding to it all, the house was noisy—loud golf carts passed by frequently at night. We realized that’s why there were sound machines in the master bedroom drawers.What should have been a relaxing, enjoyable vacation felt neglected and stressful. This home did not meet basic expectations, much less premium ones. We will not be staying here again, and unfortunately, we cannot recommend this rental to others.
