The Hidden Still~Blue Ridge Speakeasy Lakehouse~SLEEPS 22

Thank you for sharing your detailed feedback, and we’re glad the home itself, the space, and the location worked well for your group and you enjoyed your stay. We do want to address the lake directly, since accuracy matters to us. The lake is real and it is usable, we and our guests have personally kayaked and paddleboarded it many times, and the listing photos reflect the property as it actually looks. This is also the first time we’ve heard the lake description called overstated. Water levels do fluctuate with rainfall, and this year in particular hasn’t brought the levels up as much as usual, so we’re sorry it wasn’t where you’d hoped during your stay. Please understand that the rainfall is out of our control. We’ll look at how we can set clearer expectations around seasonal water levels going forward. As for the hot tub, lighting, chairs, and cornhole set, we take that seriously. Nothing was flagged to us during your stay, but we’re evaluating each item you mentioned and addressing what needs repair or replacement. On the steps specifically, we agree they were due for a refresh and already had a replacement scheduled this month. We hope you’ll consider giving us another shot in the future.