Rating Details:
The property manager was adequately helpful.
The vacation rental was clean.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
5-103 is a great location as it is ground floor and directly behind the pool for easy access. One thing to consider is building 5 directly faces west, so starting in the afternoon the sun starts beating in and makes the lanai and front area of condo hot and very sunny! Kamaole sands resort itself is absolutely beautiful, we’ve stayed in many different units throughout the years but this one definitely left us underwhelmed. VERY dated unit: popcorn ceiling, yellow/brown sponge paint throughout the unit made it feel dark/dingy, kitchen cabinets are sticky/tacky like they’ve been painted too many times, all furniture except the new sofa is all very worn, the cushions on the wicker dining chairs and the bedroom mattress desperately need replacement, very poor/dim lighting throughout the condo. There is a 2 hour timer on the AC unit which becomes inconvenient. We came home one afternoon to the unit being 86 degrees and takes about 30 minutes to cool down. You need to continuously turn the dial on the timer to make sure the unit stays comfortable. Other small inconveniences: the plastic handle on the outside of the lanai door is cracked so there’s really no handle to easily open it, the WiFi signal is very poor and doesn’t reach the bedroom and all the soap containers are refilled with mostly water. Check in process was great and Rentals Maui was kind enough to text us when the unit was ready 2 hours early. Check out process ended up being a bit more complicated than expected, but Cassandra was helpful in resolving the issues. Be advised although the check out instructions are somewhat vague, the cleaning crew expected the unit to be pretty much spotless. Also they keep an EXACT inventory list down to every fork and spoon, so be sure to replace everything exactly where you found it. Although we love Kamaole Sands, we would not stay in this particular unit again.