ホームシアタールーム、ビリヤード台、エアホッケーがある5ベッドルームの高級キャビン

Thank you for your feedback. We are so very pleased you enjoyed the cabin overall, but we are sorry to hear the condition and cleanliness did not meet expectations. The issues you mentioned with the game tables and sticky kitchen cabinets are certainly not the experience we want our guests to have. Please know that we keep staff on hand to happily assist with any cabin issues during your stay 24/7. Your comments have been shared with our housekeeping and maintenance teams so these items can be properly addressed and improved. We appreciate you bringing this to our attention and truly hope to provide you with a better experience soon as you deserve!

Thank you so much for the wonderful review! We’re thrilled to hear you had a great time and enjoyed the cabin’s space and amenities. The theater room is definitely a guest favorite, so we’re glad you got to enjoy it! We truly appreciate your stay and look forward to welcoming you back in the future.

Thank you for taking the time to share your experience! We’re delighted to hear that the cabin helped make your family visit so enjoyable. It’s wonderful to know you appreciated the location, the amenities, and the fully stocked kitchen, and that everything came together to create a great stay. We’re also glad the cabin’s cleanliness and features like the air hockey, pool table, gas fire pit, and theater added to your time together. We truly appreciate your kind feedback and would be happy to welcome you back again anytime!

Thank you for your feedback! We are very glad to hear you had a great overall experience. We do truly apologize for the shortcomings in cleanliness and the lack of basic supplies—this is not the standard we aim to provide. Please know that our staff is here to happily assist with any cabin issues 24/7 and we do send emails providing supply information before your stay. Your comments have been shared with our team so we can make improvements moving forward. We really hope to have the opportunity to host you again under better conditions.

Thank you for your wonderful review, Jesse. We are pleased that you enjoyed your stay at Fire in the Sky. We appreciate you bringing the temperature matter to our attention and I can assure you we will address this. As you may know, we do have several amazing cabins to choose from in our Elk Springs Resort. We would be delighted if you would join us again in the future.

Thank you so much for your kind words and for choosing Elk Springs Resort once again! We are so pleased to hear that Fire in the Sky lived up to your expectations and matched the photos—its always our goal to provide exactly what we promise. Its wonderful to know you found the cabin well-stocked and comfortable, and we are especially glad that our team made you feel cared for throughout your stay. That personal check-in call is just one of the ways we try to ensure a great experience, and we are happy to hear it made a difference. We truly appreciate your recommendation and look forward to welcoming you back for a third stay soon! We encourage guests to book direct and save up to 15% on your booking. Hurry back, new memories are awaiting to be made!

Thank you for allowing us to be a part of such a special spring break vacation, Cokillia! You certainly chose a beautiful cabin to relax in and enjoy the peaceful mountain scenery. We look forward to working with you again very soon. Remember, as a repeat visitor you will save 10% on future stays. Hurry back, new memories are waiting to be made!

We are happy that you enjoyed your stay at Fire In The Sky. Our goal is to make you feel at home from the moment you walk in the door. We hope we can provide you with top notch vacations for years to come.

Thank you for the great review and being a loyal guest. It has been a pleasure and we cannot wait to have you back!

We sincerely appreciate your 5-star review, Michaela and look forward to having you back for a future stay. We offer many luxury cabin choices and have some with their very own indoor swimming pools! Be sure to check out all of our cabin selections on our website. You will find accurate photos and descriptions of each of our properties there. Hurry back! The mountains are calling!

Ernest, thank you for sharing your experience with us. We are delighted to know you enjoyed your time at Fire in the Sky. It sounds like you chose the perfect cabin to relax in and have fun. We enjoyed having you as our guest and hope to see you again soon. Remember, as a returning customer you will receive 10% off future stays! Thank you.

We are delighted that you enjoyed your recent cabin stay! We enjoyed having you and hope you will make plans to stay with Elk Springs again on your next trip to The Great Smoky Mountains. Remember, as a repeat visitor you will save 10% on future stays. Hurry back, new memories are waiting to be made!

Thank you so much for your kind words! We're thrilled to hear that you enjoyed the cabin, the beautiful surroundings, and found it relaxing. It's wonderful to know you've been a loyal guest at Elk Springs for a long time. Your recommendation means the world to us. We look forward to welcoming you back for many more stays!

It is delightful that you enjoyed your recent cabin stay! We enjoyed having you and hope you will make plans to stay with Elk Springs again on your next trip to The Great Smoky Mountains. Remember, as a repeat visitor you will save 10% on future stays. Thank you!

Thank you for the great review. It has been a pleasure having you and we hope to see you again in the future!

Thank you for taking the time to share your wonderful experience with us, Lisette! We love to hear that you and your family made special memories during your visit. We enjoyed having you as our guest and hope you will stay with us again. Please keep in mind, as a returning guest you will enjoy 10% off all future stays.

We are delighted to hear that you had such a great retreat, John! It was our pleasure to serve you, and we hope you will make plans to visit us again next year. Remember as returning visitors you will receive 10% off your next booking!

Thank you for you fantastic review, Christopher. We are pleased that you enjoyed your cabin stay! As always, we love hearing about wonderful family experiences. We look forward to your next visit and keep in mind, as repeat customers you will enjoy 10% off all future bookings! Hurry back, new memories are waiting to be made!

Thank you for choosing Elk Springs Resort for your first Gatlinburg visit! We are truly so glad to hear you enjoyed the spacious accommodations, game room, and hot tub. Its wonderful to know our team could assist in making your stay memorable. Remember, as a repeat visitor you will save 10% on future stays. We cannot wait to welcome you back for your next mountain getaway, hurry back!

Thank you for your review. Our maintenance staff has a response time of 30 minutes or less and we would have gladly dispatched them for the issues you mention. We have repaired the leaky faucet and contacted our Pest Control vendor for the migrating millipedes found in the lower level of the cabin. We are checking into the safety rails for the bunk beds as well. We are glad your overall experience was excellent and the issues you reported were easy fixes. We hope you consider another stay in one of our luxury cabins in the future.

Thank you for sharing your experience! We are glad you enjoyed Fire in the Sky and the beautiful views. We appreciate the suggestion about additional kitchen items and will look into it. We would love to welcome you back soon! Remember, as a repeat visitor you will save 10% on future stays. Hurry back, new memories are awaiting to be made!

Thank you for your feedback. We are glad you enjoyed the location but are sorry to hear some amenities did not meet your expectations. We appreciate your notes on the cabin setup and will ensure our team reviews these points, particularly the lock and amenity items. Thank you again for helping us improve, and we hope to welcome you back for a better experience. Remember, as a repeat visitor you will save 10% on future stays. We hope to see you soon!