3/5 starsWe had several hiccups during our stay. First, the original place we booked became unavailable because the air conditioning wasn't working. We were offered a refund or a larger place. We took the larger place because the trip was fairly soon and I didn't want to scramble to find somewhere else. But we did not see pictures. My mom has a hard time with stairs and there was no railing on the top part of the stairway. And the railing on the bottom part was unstable. Second, the door lock stopped working after we arrived, and we had to wait 45 minutes for the owner to drive over and let us in — we didn’t get into the condo until 11pm. Thankfully they left us a key, since the lock continued to have issues throughout the stay.There was no welcome packet or house guide, so we had no idea, for example, that the pool required a key, a neighbor let us in, which was nice. A basic info sheet with house details would have made a big difference.On top of that, the upstairs fans clicked loudly all night, making it hard to sleep, and the AC didn’t keep the upstairs cool enough.The location and space themselves were nice, but these issues added up to a frustrating stay.