Only 120 steps to boat ramp! Bring your boat or just your bathing suit and enjoy

In 20 years of doing short term rentals, it is the first time I get a bad review. The dynamic host/guest work if a few reasonable rules are followed: 1-Check-in is at 3pm so if you show up at the house at 7.19am without host knowledge that is a problem. 2-If you book for 1 guest and 5 guys show up that is an issue. 3-Check out rule is that you must vacate premises before 11am: if you send your host a text that says you are not going to leave before 3pm on check out day that is a major issue, especially if your following guests are check-in at 3! Of course, we can be flexible with check-in/ check-out and we are. The role of the host is to be attentive to guest's needs and make their stay easy and that is why we do a couple of minutes tour, answer questions and help with luggage if necessary and then we disappear. And guests know to contact us regarding any issues. Interesting event occurred with these gentlemen: our neighbor witnessed food being thrown out of bedroom windows and food was found in and under beds... and I had to hire additional help to turn out the house for following guests. Last, we do have a wonderful painting from Canadian painter Jack Goldstein and yes, it is pricey. It is our pleasure to have great art at the house, and it makes it more fun for our guests than just bare walls...