Beach-Chic Condo On Okaloosa Island Waterfall, Lazy River

Vanessa, we are so happy to hear you enjoyed your stay at Waterscape! Your guest experience is our top priority. Thank you for taking the time to write a review about your vacation after you returned home. We hope you are able visit again soon.

Thank you for your feedback regarding your stay at Waterscape. Please know that ResortQuest strives to give each guest the wonderful experience they deserve while at the beach. We would love to have you stay with ResortQuest again on your next visit.

Sarah, thank you for providing your valuable feedback, as we use your comments as a means to continually improve. We look forward to hosting you again.

We are so happy to hear you enjoyed your stay at Waterscape! Your guest experience is our top priority. Thank you for taking the time to write a review about your vacation after you returned home. We hope you are able visit again soon.

We appreciate you sharing your experience with us, Kala. It’s great to hear that you found the room very clean, but we’re truly sorry for the issues you faced with the door lock and the other maintenance concerns during your stay. We understand how frustrating it must have been to wait outside with your groceries, and we regret that the door lock wasn’t replaced as promised. We also recognize the inconvenience of not having ice readily available and the other small issues you mentioned, like the loose kitchen faucet and the running toilet. Our goal is to provide a comfortable and hassle-free experience, and it sounds like we fell short in some areas. We’re glad to hear that our team communicated quickly, but we take your feedback seriously regarding follow-through. We will address these concerns with our local team to ensure that we improve our service and maintenance response. Thank you for your insights about the kitchen supplies as well. We want to make sure our guests have everything they need to enjoy their meals comfortably. We hope you’ll consider giving us another chance in the future, as we would love the opportunity to provide you with a much smoother experience.

Thank you, Lisa, for sharing your experience with us. We genuinely appreciate your feedback and are sorry to hear that the cleanliness and maintenance of the unit did not meet your expectations. It’s important to us that every guest feels comfortable and cared for, and we regret that we fell short in this instance. We take your concerns seriously, especially regarding the issues with the shower door, faucet handles, and the TV. We will address these matters with our local team to ensure they are resolved promptly. Your comments about the entry code and the need for updates are also noted, and we will work on improving those aspects as well. We’re glad to hear you enjoyed the resort itself, and we hope you might consider giving us another chance in the future. Your comfort and satisfaction are our top priorities, and we would love the opportunity to provide you with a better experience next time.

Thank you, Emily, for sharing your wonderful experience with us! We're thrilled to hear that you and your family had an excellent time during your vacation. It’s great to know that you found the condo clean and enjoyed the spectacular view. We take pride in maintaining our homes to ensure every guest feels comfortable and cared for. We can’t wait to welcome you back for your next stay—there’s always more to explore in Fort Walton Beach!