コスタリカのベストを体験

These were wonderful guests. I apologized to them for the area wide power outage just before they arrived. This prevented our cleaning crew from completing their tasks prior to guests arrival. Bernard…the owner

Thank you. Please tell others about us.

Unfortunately, after 9 years of owning and renting this 5 Star Villa and getting virtually all 5 Star reviews (please see for yourself), we had an unhappy renter who complained about the definition of "private," before he arrived and after seeing the VRBO photos. Several times we discussed the fact that the entire complex is private, gated and with security. I explained that only the owners and their renters are allowed. The renter communicated in July that he did not consider that private and might rent elsewhere. I assured him that he could cancel without penalty and get his deposit refunded. I clearly informed him that each villa does not have its own pool. I work from this villa at least 4 months out of a year. No serious internet problems. When there is cable expansion work being done, the are moments of interruptions. September is the wet season and the vegetation and trees are lush and grow fast. Trees cannot be cut without government permission. The greenery is a proud feature of this country that is promoted internationally. The ocean view is less obscured during other months. I will look into the tv situation with my property manager, Vanessa, with whom the renter spoke. A new enclosed trash shed across the road and not on the property is being constructed. This rating is simply inaccurate , unfair. The bias seems to pivot around the "private pool" definition in July. Please look at all previous reviews. Thanks.

Randy’s negative review of my villa is a gross inaccuracy to say the least. Readers of this review are invited to please look through the 10 year history of reviews (MOSTLY FIVE STARS) we have had. These reviews are an important component of helping us to repeatedly earn Premier Status. Our communications with Randy was sparse. He initially wanted to be picked up in Tamarindo; not the Liberia's Airport as we advertised. I agreed to arrange for a pickup in Tamarindo if he wanted. There is no airport in Tamarindo. The next next communication from Randy was to inform me that he and two friends were in my home but not staying. No reason given. Security informed me that Randy and friends had stayed for a couple of hours and departed with the house keys. The last I heard from Randy until this unfortunate and harmful review by him.