レイクアローヘッドのレイクアローヘッドラグジュアリー

Hello Dennis Thank you for you feedback. We appreciate knowing about issues that come up. We work diligently to quickly resolve any problems that arise. You are correct that VRBO changed our listing from 6 bedrooms to 7. This may have been during the Expedia buyout. Nonetheless, realizing this we addressed it immediately. You asked for extra sheets due to the excess people in your group per the contract. We sent our managers there to deliver sheets. The managers, while there, looked at the leaking faucet and confirmed that there was a leak and turned off that faucet. No additional damage occurred due to small leak and no smell was found by the manager and you AGREED with that at the time. No one was able to smell what you are indicating, including the husband of your daughter who slept in that room. We certainly are unable to address an issue that no one can see, feel or smell except your daughter. As to bats, every house in arrowhead on the lake is surrounded by bats, so yes, we have a service specifically to address this. Not all home owners do. It is part of our diligence. We also have a pest service monthly for mice and chipmunks that are also part of Lake Arrowhead. That is what responsible home owners do. Its a question you might want to ask when you stay in Lake Arrowhead. Do you have a pest service for mice, chipmunks and bats. I am sorry that your daughter and you chose to focus on this issue when we went out of our way to help in any way we could.

I’m so glad you enjoyed the amazing venue for your family thanksgiving. I think fall might be my favorite time at the lake!

Thank you Michelle. I’m so glad you enjoyed our favorite spot. Feels so relaxing and soothing to watch the lake as the sun sets whilst surrounded by magnificent trees all around. Makes me relaxed to think of it. Glad you enjoyed!

Thank you Susanne, We are so pleased that you enjoyed your stay and took in the amazing view...nature...beach...and hoping that it nourished and re-energized you for your return back to life! We would love to have you back. It was our pleasure to have you! Brad and Janine Schroth

Hillary Thank you for that. We are always so pleased when guests enjoy the comfort and beauty as much as we do. And I always assume that you must also have had great company…which I’m also glad to hear. All the best Janine

Thank you Evan So glad you enjoyed the beauty and relaxing on the decks. It was a pleasure to have you!! Janine

We loved having you and it was our pleasure!

Hi Terri I’m glad your family enjoyed their stay and that you loved hanging out on the main level deck. Yes…for someone stairs adverse it would require just staying on the main level…which can be comfortably done since the master bedroom, kitchen and main level deck are on that level. You were great guests and I appreciated you telling us how many great memories you made with your family. You are always welcome to come back!!!

Thank you Vanessa You and your family are the reason we love sharing our home. The experience you describe is just what we hope for. Providing a warm and comfortable venue for families to bond and enjoy each other brings us much joy. Hoping your new year will be filled with more happy events!!! Hope to see you again Janine

Hi Jill: Thank you for letting me know that the Internet was spotty. Spectrum does a firmware reset a couple of times a year and I’m sorry you had to put up with that when it was such an easy fix. And we are also sorry that you did not take advantage of all the fun activities in and around the area. Although...we’ve also had fun hanging out on the deck amongst the trees and just being together. We are always here to answer any questions to help sort anything out. Please don’t ever hesitate to ask. All the best Janine

Thank you Brooke! I’m so pleased that you so enjoyed all the amenities. We do have a wonderful spot. You and your cute family were a delight. Hope we get to see you again!

We are so glad you enjoyed your stay and that the weather held for you so you could enjoy a beautiful walk. It is wonderful to have a Jensen’s market 100 yards away and still feel so in nature surrounded by those lovely trees! You are always welcome.

Hi Cresse I’m so glad that everyone in cute family was comfortable and found fun things to do. We love providing this space for families like yours to comfortably come together and reconnect with each other. Best to you and yours.

Hi Diana So glad you and your sweet family got take a little break and enjoy the beautiful scenery...trees, lake and a full moon for extra measure! And you just missed the snow that lightly dusted everything yesterday. We do hope you come for a visit to experience the beautiful summer as well. All the best.