Overall, my family really enjoyed the location and layout of the house. It’s well appointed and provides a very comfortable layout for a large family. The yard is great and the view from the roof deck is nice as well.
Unfortunately there were barely any basic amenities, such as soap, shampoo, and paper towels, which we were somewhat aware of in advance, but still somehow expected more than what we were provided. A sample sized bar of dove soap doesn’t really cut it for a week stay with a large family.
We had several issues that we identified after checking in but the property management company was overwhelmed by a number of other problems they were experiencing due to recent weather events. It’s understandable to have challenges related to weather, but the communication and management of the various issues was subpar. The owner of the management company did provide a small credit for our troubles and apologized for the challenges which is why we provided a three star review of the property management company instead of one.