The location of the site is good, but the attitude of the owner and came to spoil our stay. The rental process went well.
I am totally dissatisfied with the owner, his lack of responsibility and his lack of customer service.
The owner charged us, after our departure, a cleaning surcharge of $100, which was not justified. Without any supporting evidence, he accused us of leaving trash everywhere and dust on the shelves. However, we cleaned before leaving and I have 2 witnesses to confirm. In addition, there were renovations on the building that made noise and sanded boards for a few days, he did not even take it into consideration and charged us an extra charge, as if we were filthy.
Throughout the stay I experienced situations and I never complained and I solved the problems on my own. I killed 2 cockroaches myself and didn't bother him with it. We were having WIFI/Internet response time issues, and his response was to tell me that I should call and see Spectrum. He even suggested that I, myself, take a subscription with Spectrum to increase internet speed. I finally organized myself with my Mobile provider. A chance, because in addition, Spectrum made a High speed upgrade at the end of my stay. I would have paid for nothing!
In addition, the Spectrum technician entered the house, without our authorization, to do the installation. The owner never showed up. I think it's a lack of respect and confidentiality towards us.
Instead of discussing it with us and listening to our arguments, he considered us guilty, without any consideration, and charged us an abusive surcharge of $100.