緑豊かな木々に囲まれたコージープライベートレイクフロントコテージ

Thanks for the feedback! Opening up to the summer season always has its challenges but we’re set for a great summer! Good help (housekeeping in this case) is especially challenging in the Tahoe region so we’ve got to take care of those out there working!

Thank you for your feedback!! We want to make your time at our house as comfortable as can be so we will fix these things!

This is a huge disappointment, and I wish you had called me rather than "stick it out." We had a great rapport, I gave you a discount, and your BBQ request was fixed within the hour. The house is not 100% perfect, but what vacation rental is? I wish people treated a vacation rental well, but in reality it's often the opposite. The carpets are cleaned every 6 months, so stains, yes, but dirty, no. We've been doing work little by little as budgets and guest stays allow. The couches are brand new as well as other furnishings, and the dryer is brand new. The window coverings are on order because we just repainted the room I had no idea the sliding door doesn't lock or perhaps could it be user error? Letting me know of things that need attention is one thing, but lack of understanding and nit-picking doesn't seem fair. I have repeat guests that come year after year, and never have I had such harsh reviews. However we had great communication and I would have remedied the situation before it became hurtful. I believe the right thing to do would be to amend your review, but that is in your hands. I am sorry that you had such a horrible time and even more sorry you didn't give the chance to fix that.

Would love to have you again! Thanks for taking great care of the house! Also should note, the bathroom “without a door” is an en suite bathroom. So it’s a private bathroom within the upstairs primary bedroom. No funny business here :)