6/10 (普通)
Clorinda M.
2025 年 9 月 18 日
良かった点 : チェックイン、コミュニ ケーション、掲載情報の正確さ
気になった点 : 清潔度
Pool - yes. Home - yes. Lavish - NO. This was an old home in a basic, old neighborhood near Disney. Nothing to be excited about. The house was not very clean. About 30 minutes after we arrived I picked up my grandson (who had been crawling around on the floor) and he was filthy.The beds were terrible. My husband and I were in the room at the front of the house. When you sit on the side of the bed the mattress sinks very low. When you lay down anywhere near the edge of the bed you feel like you are going to fall out. I challenge a member of management to go lay on the bed and tell me they don't need a new mattress. Similar issue with one of the mater beds in the back. We arrived later in the evening and the hot tub was nearly empty. Communication was great and they came and looked at it right away. The next morning it was still empty, but by the end of the day it was filled up. The water from the hot tub runs into the pool and I am not sure if that was the cause, but the pool was freezing. The kids got in on our last night and they were only in a few minutes because it was very cold. The fact that we had to pay the additional 'pool heating' fee was ridiculous because the pool was not warm at all. If you are going to charge extra, mandatory fees like that, you should make sure something is working first. Communication about check in was very good. That is the best thing about this property, which sadly doesn't warrant the price of the rental.
Clorinda M.
2025 年 9 月に 3 泊滞在
