Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Overall, good. Pros: The rental company staff was professional, polite, and informative when contacted. The property was definitely clean, bed and bathroom linens provided, dishes, silverware, etc.Once found, parking was easy, location was positive. Cons: The house wasn't quite ready at 5 pm as advertised, so we went to dinner first. We have been coming to Sunriver for 30 years and have used many rental agencies. This was the first time with this one. We were unfamiliar with the location of both the rental company and the condo, so we definitely hoped to avoid the in-the-dark Sunriver roundabouts-of-doom search. We did not get a physical map of the location UNTIL we finally found the rental office, in the dark, after several failed attempts and increasing frustration. Directions like "turn left at the Shell station, go past the elementary school on the left, turn right into the NONDESCRIPT cluster of buildings on the right with no RENTAL COMPANY SIGN to find the also UNMARKED lockbox where the requisite map is, if you pass such-and-so, you've gone too far" would have helped. Our three GPS sources (Google Maps, car, and Android) struggled to find the rental office based on the physical address. Our unit advertised bicycles, so we didn't bring ours. In the condo, we found a key labeled "Bike storage" but never found anything it opened, including the bike-sized storage building off the deck... We did not call the office number to ask, so that's on us, but it was frustrating. We missed (somewhere) that the unit was NOT air conditioned. Sunriver had been having triple-digit heat. We lucked out with 70's and 80's in the daytime, 50's at night, and an abundance of fans in the house, but initially there was great concern. This is an older group of condos, small, with no hot tubs or anything like that. Currently, demand certainly exceeds supply; it appears the rates are what the market will bear... I would be very candid in recommending this-