Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
My family had an excellent time at Villa Fantasea. When we arrived, we were surprised to find that the house was even better and larger than it looked in the photos! A highlight was watching the sunrise from bed each morning - a spectacular view over the ocean.The layout worked well for our group - we had a parent with limited mobility who took the 1st floor room, so there were no steps for her to navigate between her room and the main eating and dining areas. Unfortunately the elevator was out of service, and navigating the stairs to get to the 1st floor (entire floor above ground level) was too tiring for her to leave the house during the stay. In the future, we'd verify that the elevator works so she can enjoy the area more. The second floor has three bedrooms, which were excellent, clean, and had amazing views. The third floor has a suite with bathroom, and the "sixth bedroom". This was the only unfortunate part of the layout - the only bathroom this bedroom has access to is a 1/2 bath on the 1st floor. The description implies that it can share the 3rd floor bath, but that bath does not have a door between the bath and bedroom - so anyone using the bathroom has a direct view into the bedroom and vice versa. It worked OK for our teen, but I would consider looking into adding doors in the 3rd floor bath so it could truly be shared between the two bedrooms.The location was perfect for us - just a few minutes' drive to town, and close to the cafes in Tulum. It was quiet and private, which was prefect for the relaxation we sought. The caregivers went above and beyond in constantly cleaning our rooms and the kitchen, which was no small task as we cooked daily. The manager was available and gave a good introduction to the house and area.