2/10 (非常に不満)
David B.
2019 年 8 月 2 日
気になった点 : 清潔度、ロケーション、掲載情報の正確さ
'This place is need of attention, the owners should take a visit & expereince the problems!!'
On arrival our first impression was poor as the attached house is derelict & has not been lived in for for many years with boarded up window & inhabitted by pigeons with mess everywhere. We had no problems with the numerous steps leading to the property although we can understand this being unsuitable for many.
The propert itself is well situated in the town with amazing views but regretably that is the only positive point. It has several external spaces/patios that could have been used but they are covered in seagull mess and are not usable, plus as soon as you go outside the nesting seagulls on the roof make such a racket as they are protecting their young. We took a bbq but couldn't use it actually we never sat outside despite the weather being great, such a shame!. No sure why the last review listed on this site is date 2017 but in one of the reviews the owner did give assurances that netting was being added to the roof to elimante this on-going problem, clearly nothing has been done. Not only do they create a mess but it is vertually impossible to get a decent nights sleep with the constant noise, the bedroom is on the top floor with the nesting pigeons diretly above. There is a suggestions box inside for guests to make comments, we look inside it had one hand written note of complaints from a previuos visitor in August 2018, why is it still in the box? Does the manger/owner care about their visitors & customers?
It is obviuos that the owners of this house do not use it themselves and we would suggest that they should stay a few nights to undersatnd the issues which could be easily rectified with some care & attention. The inside is not cleaned well at all with dust laying on most surfaces, multiple cobwebs and mouldy plants. The kitchen has no microwave, no freezer or freezer compartment, the fridge door is hanging off, only one wine glass, the four mugs were so grubby & cracked you would not used them to wash paint brushes so we have to go out to buy some.
Someone needs to listen to the feedback and act on it as it is not fair when we look forward to a pleasant place to use during our annual holiday, the property overall is very poor and is a stain on HomeAway reputation who we have used previously with positive experiences.
David B.
2019 年 6 月に 7 泊滞在
