Comfy Studio for Two。 SFプラザまで5マイル！

Leslie, thank you for staying with us at Cuarto de Sandoval. I am puzzled by your statement referring "too many rules to enjoy day touring." First of all, our pet policy is one dog only. I made an exception for you to bring your two small dogs because one is diabetic. You informed my daughter you had found a doggie day care you were going to leave your dogs at so you could in fact go touring. We left a doggie basket with poop bags, a towel and food/water dishes. You however, brought your own supplies and dog beds. You are the first guest to bring their own bed linens/quilt because you said your dogs get up on the bed and housekeeping changed out the linen to the ones you brought. My two housekeepers and I were there getting three other units ready for guests but we were not there daily - they only work 3 days/week. My daughter contacted you once by text to inquire if you needed anything. Our maintenance manager did come by because you requested a firmer mattress. My staff and I do not bother guests because we do respect your privacy. You mentioned that you were quite comfortable and loved the studio you were in and would be interested in renting for the summer. Upon check out you left a very nice note stating you enjoyed your stay. Past guests have all loved Cuarto de Sandoval and it shows by previous reviews. Needless to say, it was a pleasure meeting you and again, thank you for staying with us.

Jennifer, thank you for your review of Cuarto de Sandoval. We can understand your disappointment with the smell from the pilot light and I assure you the local gas company checked the water heater prior to your visit. We were informed the smell was temporary and caused from the pilot light. Our maintenance person did check the tub and water was draining properly prior to your arrival. After your departure the stopper was replaced. To be accurate, we did visit briefly the day of your departure, and this is when you brought all these to my attention. In the pre arrival information sent to you and also posted in our Welcome Book and on the refrigerator, we take great care in reminding guests if there are any problems or if anything is needed to contact us immediately and the phone number is posted. Had you contacted us during your stay we certainly would have taken care of these issues. Also, my daughter did send you a text asking if everything was okay on the second day of your stay - you did not respond. When you contacted us prior to your stay you addressed the damage deposit, and it was explained to you as a small business we must have property damage protection to cover any unexpected incidentals. Thank you again for your visit and we wish you the best.

Thank you Scott! We enjoyed having you and Barbara stay at Cuarto de Sandoval especially as you celebrated your anniversary. It is so gratifying to know you enjoyed your stay and the studio felt cozy. That is surely something we strive for, that our guests do feel right at home and cozy during their stay! We certainly hope you return to visit us again - and soon!

Thank you Ed! We agree, having the option of the security screen doors is wonderful for sleeping with the natural cool breeze but on those nights when it is warmer our guests also have the option of refrigerated air. We do hope you travel our way again and glad you had a wonderful time here in Santa Fe!

Kayla, we miss you! Thank you for choosing to stay at Cuarto de Sandoval for your extended stay. Between working and studying it was good knowing you were very comfortable in your home away from home. We agree it's the perfect place for short or extended stays and hope you will return with your family for a vacation in the future.

It was indeed a pleasure to host Don & Rebecca, such a lovely happy couple. Check-in time is 3:00 pm; however, you unexpectedly arrived very early in the morning due to your long trip which was fine with me. I was able to also give them a tour of the other three units at the Hacienda complex and get better acquainted. While we walked through the property, there was never any mention to me of any issues with the retaining wall construction. My daughter emailed you a couple of times during your stay to inquire how things were or if anything was needed and again, you indicated everything was fine. Had you mentioned at any time any issues with the retaining wall construction, I would have immediately resolved it by either moving you to another unit or giving you a discount. We want to ensure the serenity and comfort of our guests during their stay at Hacienda de Leyba and we certainly hope you will return in the future.

We sure do thank you Mary! Knowing you had a peaceful stay brings us joy. So glad you enjoyed the kitchenette too. We hope you come back soon!

Thank you so very much Gemma! We are delighted you and your mother had a wonderful stay and a great first visit to Santa Fe! We look forward to seeing you both again! Keep in touch!

Thank you Cliff & Carol for such a wonderful review! It was truly a pleasure having you stay at Cuarto de Sandoval and knowing you had a relaxing and comfortable stay. We look forward to you returning and maybe bringing your grandkids along too! Until next time!