Sophia went above and beyond in assuring that we had a fabulous trip. First, she answered numerous questions prior to our arrival and helped us arrange for transportation and guides in both Porto and Lisbon. The apartment is absolutely beautiful with fresh flowers in every room and a fridge filled with wine, cheese, fresh fruit, juice, bread and milk--we were beyond impressed with her accommodations and with her attention to detail. We had a wonderful trip with our adult children, who also loved every bit of our stay.