ピースフルグリーン・ポートランド・ゲッタウェイ

We would just like to clarify that we do not require that our guests do any cleaning before checkout, we simply ask that you respect the space as if it were your own. While Joan and her family were very nice people and we are glad they enjoyed staying here we felt that there was a disproportionate amount of damage left behind. We decided it was necessary to retain part of the deposit as additional cleaning fee. It is unfortunate that their stay ended on such a bad note when it was otherwise clear that they enjoyed themselves. It is true that our space is equipped with a kitchenette not a full kitchen. We therefore advertise this space as comfortably appropriate for four guests but five are allowed when desired--again most of our reservations follow this policy. It should be noted that Joan had a party of six adults and a child. We made a special accommodation by allowing their reservation and it should come as no surprise that the kitchen space felt small. Again, we have never before needed to retain the damage deposit as an additional cleaning fee for anyone else who has stayed with us and we hope that it will not be necessary in the future. We wish to assure the VRBO community that minor disagreements happen on occasion and we appreciate it when the parties involved communicate their disapproval constructively and respectfully.