We booked this home a year in advance as we planned to be in Tahoe for Christmas. There was no way of knowing that our stay would coincide with record breaking snow storms!
Crystal, the property manager, was amazing and always responsive. Because all of the major highways closed, the next guests couldn't get into town so we were allowed to extend our stay. This was a relief after looking for hotels because we couldn't get home!
Overall, we felt lucky to have somewhere warm, safe, and comfortable to stay. The power never shut down, and though we couldn't go far, my kids had fun playing with snow in the yard. We were also able to walk to Holiday Market and Tube Town, which was a bonus.