湖、山、天国の素晴らしい景色-プライベート。 ラグジュアリーリトリート-スリープ14

We are so glad you enjoy your visit, Patricia. Thank you for leaving the house in perfect condition! We are welcome any time.

Thank you for taking the time to let us know you enjoyed your visit to "Get Lucky." You are welcome back any time! John and Susan

Hi Laura. Thank you for your review. From your initial email we knew yours would not be our typical rental! We certainly never mind answering questions that will make our guests more comfortable but.......You asked about the accuracy of our listing pictures (twice), the reviews, the layout of the beds, if we provided spices, how much toilet paper, paper towels and trash bags you would have, would there be a walkthrough, if you could use the washer and dryer, questioned having to pay a refundable security deposit, and even who owns the house. Then we became tour guides as you asked about renting a boat, water sports, good restaurants, groceries, walking/hiking/biking trails and "other lake activities and viewpoints." We were actually the ones who were "fearful," fearful that Get Lucky would not meet your expectations. The camera attached to the side of the media cabinet in the laundry room is not operable. It was put there by the installers of the outdoor cameras to aid in installation and positioning. We have no reason to watch you doing laundry. Our last communication was at midnight when you called because you could not access the service lockbox. You insisted you should have been given a code but the front door is coded so no keys or lockbox is ever needed. You said you could not lock the door and were instructed to turn the small know on the inside of the door. We are sorry to learn about the dust and moths at the foot of the bed. Our Tahoe home is in the forest and home to lots of wildlife, including moths. We, too, find that the house can get dusty in general, especially during the summer months when the doors and windows are open. We are happy to hear you traveled safely home and enjoyed "amazing" Tahoe. Take care!

After 10 years of renting Get Lucky & hosting literally thousands of happy guests & 65 (!!!) 5-star reviews, Peter’s review is shocking! We are happy, not angry, to respond. Yes, we have security cameras at every exterior door including the back door by the spa—NOT the spa itself—as our rental agreement clearly states. We check the cameras periodically & more during Peter’s visit because of an impending snowstorm. Tahoe had 40 feet of snow in February alone! We told Peter in advance our garage accommodates 2 cars & 4WD & chains or snow tires were necessary. We also emailed 2 snow routes & a photo of snow accumulation the day of his arrival. None of this made a difference. They took their own route & were stuck before they even arrived. Thankfully, our caretaker was nearby to pull them out. When he called us, we checked the driveway camera & saw a third car in the driveway. We suggested they park that car at a casino so the driveway could be plowed. Again, the group did not listen & spent the trip WALKING a mile to & from Heavenly. By then it was snowing by the foot & we had done all we could to help. The question about the number of guys & girls was out of concern & definitely not criticism. Our home has 9 beds. Guys do not normally share beds so this was merely a comment & a question we ask every group. Mentioning frozen pizzas & telling the group they did not need groceries NEVER happened! We have no idea what the group ate, do not care & it’s not our business. After reading Peter’s review we did “religiously” review the cameras. We saw a guest "relieving" himself in the driveway (in broad daylight), a guest carrying an XL snow-covered ski bag through the front door & multiple guests with snow-covered coats, gear & boots walking through the garage & inside. There is, by the way, a large red sign on the door to remind guests to leave boots & gear in the garage with two 12’ benches for it. We do not have our “own set of rules” but assume our guests will treat our home with common courtesy & respect. As Peter commented, our home is “magnificent” and our hope is for all guests to have a great Tahoe experience. Everything we do from furnishing our home to maintaining it & communicating with our guests is for comfort & safety. Previous reviews indicate other guests appreciate our efforts, including guests leaving the day Peter’s group arrived. We actually paid for their chains! Obviously, Peter & his group will not return to Get Lucky—by mutual agreement!