ビーチクラブバケーションレンタルパス - グリルガルフフロントラグジュアリーコンド6人用

Thank you for your review. We look forward to seeing you in the future.

Hello Paul We apologize if you found our Check In process difficult as we try to make the process as smooth as possible. We did not recieve any reports from you on checking in. Was there an issue with operating the Keyless Lock? Since Covid we have done our best to do a contactless/ self check in to protect our guests. We would appreciate any feedback you have regarding the selfless check in as we are always looking to improve. We are happy to hear that you liked this beach front location and hope you will consider us for future stays. Thank you

I don’t usually leave responses like this but when I read this guest review I must write back lies, lies, and more lies. Bob never called us about the cable boxes. If he would if we would have come over and showed him. They are spectrum cable boxes and very easy to use. Bob also doesn’t know how to use a keyless lock. We were over three days in a row showing him how to simply put in the four digit code then push the lock button to unlock, when to lock it just push the the lock button. Bob and his group were opening up both the door with the lock and also the French door on the other sided so both doubl doors were unlocked which if you just lock one door the other door can still swing open. Again we were out three days in a row and there was no issues with the lock. The condo has three sets of French doors and one fence door that leads outside so at one time you can have 7 doors open. Bob and his group continuously would have all the doors wide open and it was 80-85 degrees outside while having the air conditioning on. The air conditioning will not cool the place when all the doors and windows are open. We had to empty out the water pan under AC handler twice and blow out the drain line. This is simple common sense. We at first didn’t know why this was happening and we offered to bring over portable AC units and offer free activities to Bob and his group while we diagnosed the problem. Our ac tech was out everyday from Friday to Monday. I drove by on Saturday and Sunday and could see all the doors open so we would fix the problem, Bob would open up the front door and all the back doors and the problem would happen again. We were in contact with Bob every day and my VRBO software keeps a record of every call or text coming in and out and we communicated with Bob over a dozen times. I’m not sure why Bob felt the need to make up a false review. Please look at all other recent reviews as they are all 5 stars