I'll start with the good: the location was perfect and, I have to admit, the property manager did answer when I called and was courteous. The rest was a nightmare. Avoid this management company.
When I arrived, the building was dirty (not a great impression) and the apt door looked like it had been pried open at one point (and never fixed). I entered the code I was sent by email. The last person's stuff was still there! There was a pile of sheets and things on the bed (I think they just slept on the mattress?), old food in the fridge, bathroom dirty. The whole place looked like it had been dirty for a long time (sticky grime along the floors, stained and saggy couch, large areas of no grout in tile, shades torn). I was really freaked out. Called the manger. They said this had "never happened before" and told me to use the unit next door - which was only marginally cleaner (again nasty floors, heavily stained sofa, heavily stained blanket on bed). I told the manager that it was not just the person's stuff being there, but the apartment was clearly very dirty - concerning in a pandemic - and if they could please mop the floor (all of it) and clean and sanitize well. She responded it was "a really old building" (assuming I had never lived in old buildings?) but this was not old building stuff. This was something nasty was on the floor and never properly cleaned, not mopped in months if not years, not dusted, no grout in tiles and never repaired, missing light fixture, something nasty stuck inside the dryer) deferred maintenance and lack of cleaning. Hallway and elevator were the same - the bag of dirty towels removed from the apt just sat in the hall.
Anyway - the next day they told me the room had been cleaned - but it was just a superficial cleaning because the same grime spots were still on the floor. No mattress pad.
Yuck. They didn't change the code on the door and I was worried about safety and wanted a new code. They told me that code gets changed after every guest, but wouldn't change the code. I told them I wanted to leave and go elsewhere, but they only offered a one day refund (and I checked out early anyway so basically there was no remedy). So, if you want a good location with a flop house vibe and are not big on cleanliness or safety, go for it.