Three stars is for the location: right on a beautiful stretch of beach with a cute bar and grill. The room overlooks the pools and pool bar which I could go into but this review is of the condo. They don't have to do much more to get another star, but these are such obvious inexpensive fixes that it surprises me they aren't already in place. I don't want to be sexist but I suspect the fact that the property manager is a man and doesn't think of the little necessities & niceties is a factor.
PLUSES:
Convenient parking
Location
Lots of drawers, closet and storage
Good sized shower with good water pressure
Kitchen with full-sized fridge & freezer with ice, plenty of serving ware, basic cooking utensils.
Balcony overlooking pool
Water cooler in the room
Comfortable beds with clean pillows
Fast wifi & lots of outlets
Tour bus pick up/drop off in the lobby
MINUSES:
No filters for the coffee maker? Salt? Paper towels or dishcloth to clean with? A kitchen sponge that doesn't smell bad? Garbage bags? You don't want to waste vacation time hunting down basic necessities that should already be there.
Property manager is nice but not very responsive. It took more than 24 hours to get paper towels but only 45 minutes for him to show up to sell us a tour.
No hair dryer. These are mandatory at a beach with all the swimming and humidity.
Towels: We started with 1 medium towel, 2 bath towels and 1 beach towel. When I requested another beach towel (please have two of everything), more than a day later we were left 4 beach towels but they took away all the other towels. How about a couple of washcloths? Again, cheap fixes.
There is a safe -- but it doesn't lock. What's the point?
The rooms have almost no decor so not very cheerful.
They could have something really nice and recommended but as it is today, I wouldn't recommend it to friends & family. Luckily my husband and I do not spend a lot of time in our hotels (though we like to cook our own breakfast and snacks) but overall the experience could have been more comfortable with a little thoughtfulness and minimal effort.