たくさんの部屋とやることがたくさんあるビーチフロントのサニーバッハ

Joannah and her family were a pleasure to host. They treated the house as if it were their own - and were super helpful when the washing machine broke down. Happily have them back to stay.

Hi Aaron, Thanks for taking the time to review your stay. I am surprised that the place was infested with moths. I am wondering if you left windows and doors open in the evening, with the lights on, which will attract moths. If it was the previous guests, the cleaners may not have noticed as they did a quick turnaround clean. If that was the case let me know, as I am happy to consider reducing the cost of your stay if the house was not properly clean. The insect repellants are in all rooms for the use of guests if they want to use them, similarly the diffusers. Use of the insect repellants means you can sleep at night with the windows open and not get bitten by mosquitoes. The house was renovated six years ago and is double-glazed and fully insulated. The kitchen appliances were all replaced at that time. The furniture, I have collected over many years, and is meant to reflect a beachy, 50s vibe.

Thanks for leaving your detailed comments. The house is usually presented in absolutely clean condition and I am sorry that was not your experience. Yours was a 'fast turnaround' for our extremely diligent and committed property manager. However, the previous guests had misled us as to how many people were staying. They had said 4 adults and 2 children. In fact the numbers far exceeded that - there were 7 cars, 2 motorbikes, several children and 2 dogs (the latter of which we don't allow). Our manager tried to get the place up to our usual standard of cleanliness for your arrival (4 hours after the previous guests left). The lack of paper towels and shampoo was also explained by the previous guests. We would happily have replaced them if we had known. We are sorry your holiday was marred by these issues. But glad you did enjoy your stay in the area.