サニーサイドヴィラニアディズニープライベートプール8ゲスト

Jay, thank you so much for your wonderful and detailed review. We are so happy you enjoyed the home and that it met your expectations. I also appreciate very much having such easy and pleasant communication with guests such as yourself. It truly makes hosting a joy! Thank you again for choosing our home!

Lynn, thank you for your feedback, both privately and publicly. Like I said to you, I wish you had brought your concerns to us and we would've addressed what we could promptly. We checked in on you the morning after you arrived and a week into your stay to the house for your 2 weeks and both times you said all was well. We make ourselves readily available, I get messages directly on my phone as if you're texting me and reply almost immediately. Smoke and fire detectors are installed for your protection and the protection of our home. Cameras are illegal and we have also no interest in seeing what guests are doing. Pest control is also performed so you can stay in a clean, pest free environment. We have a company that cleans the pools in all our homes on a scheduled basis and as needed. You also never mentioned any of this mildew to us, or we would've asked them to go clean the pool right away. Our homes have been maintained by the same property management and pool maintenance companies and we never had any complaints. We also maintain close to 100% occupancy and hear nothing but compliments from our guests. I'm sorry that you only enjoyed part of your stay, I highly suggest that next time you give the owners a chance to make amendments and make your stay better. You're paying for it so do yourself a favor and speak up next time. Thank you!