The home was perfect for our family of 7. The process for accessing the property was easy. The only changes we would suggest are as follows:
1. The resort subdivision needs to make changes to the registration and entrance into the resort. The scanning of the paper cards to get in and out is tedious and causes long waits. There should be a remote to open the gate, as it's easier and equivalent to the card. And, on the weekends especially, registration lines get long and blocked traffic into the resort and down the road to enter the resort. We waited for 20 minutes on one occasion just to get into the resort.
2. For how much we are paying, it does not seem unreasonable to have simple necessities in the home. There were no paper towels, extra toilet paper, hand soap, or dish soap. It's not a hotel...we understand that going in. But, simple things which last a long time don't seem unreasonable. In addition, the Wii remotes and TV remotes didn't work, either because they were out of batteries or were broken. Having extra batteries around the house also doesn't seem unreasonable.
3. The management asks that when we leave that we strip the bed sheets when we leave, but they specifically request that we do not take off pillow shams from the decorative pillows. It makes us wonder if those pillow shams are ever washed.
4. The couches should recline, but some of the seats are broken.
Obviously, these are minor inconveniences, and the home is still great. The pool is nice, and the property is well kept.