魅力的なコテージ - 4席のカートが含まれて、プール、ビーチ、そして路面電車の近くに、10眠る

Jill, Thank you for your fantastic review! We’re delighted to hear that you found the house amazing and enjoyed the resort. We look forward to welcoming you back soon! Warm regards, Property Management Team, Beach Blue Properties, LLC

Thank you for reviewing your stay. We are happy to hear you enjoyed our properties awesome location and great neighborhood. However, we apologize for any issues you encountered while staying with us and appreciate your feedback. We have alerted our housekeeping team of your concerns regarding the linens and pillows and will be replacing them prior to our next guests arrival. We have also notified our maintenance team of the issue with the television and requested they inspect the toilet to ensure it is working properly. We are happy to report the windshield and tires have been replaced on the 6-seater golf cart and apologize that it was not fixed in time for you to enjoy. Again, we are so sorry for any inconvenience these issues may have caused and thank you for notifying us of your concerns. We would love to have you back for an improved experience and hope to see you again soon!

Jalah, Thank you for your fantastic review! We’re thrilled to hear that the house was perfect for your group of 7 and that you enjoyed using the golf carts to get around to the Village of Baytowne Wharf and the beach. It’s great to know that you enjoyed the wrap-around porch and the quiet evenings. We’re glad you had a wonderful time grilling and exploring. Thank you for the high recommendation, and we look forward to welcoming you back soon! Warm regards, Property Management Team, Beach Blue Properties, LLC

Thank you for your comments. We appreciate our guests taking time to submit feedback, and we are happy you enjoyed your stay in our villa. Our housekeeping team is professional and thorough, however, it is possible they may have missed something! Please note that our housekeepers guarantee their work, and are always happy to return if our guests find something that needs attention. We hope to see you again when plans bring you back to the beach!

Thank you for taking the time to review your stay! We are grateful for the opportunity to welcome you back to Laurel Grove and appreciate your detailed review. We pride ourselves on providing our guests with well-maintained vacation rentals and deeply regret that this was not demonstrated to you. We apologize for any problems you experienced with our golf cart and for any inconvenience this may have caused. However, we are happy to report that the older cart has been replaced with a new model. Additionally, the garbage disposal has been repaired, the dryer vent has been cleaned, the kitchen items have been replaced and organized, the unit has been pressure washed, the home has been inspected and any issue of mold has been remedied. We would also like to apologize if you found the linens particularly worn. All linens are professionally laundered and following this review, the set was discarded and replaced with a new set. Regarding the squirrels –Laurel Grove is known for its beautiful pine trees and unfortunately, the squirrels seem to like them as much as we do. Although this issue has been addressed, we will continue to monitor the situation more closely going forward. Lastly, in an attempt to save our guests a bit of money and a trip to the store, we have given them access to any beach or pool item stored in the outside closet. Although most guests enjoy having access to these items, we apologize if they were not organized. We hope you will accept our sincerest apologies and we thank you again for your valuable feedback. We look forward to welcoming you back to the beach again soon!

Welcome back to Laurel Grove and thank you for your review! We are delighted to hear that you were pleased with our home and love the community (we do, too!). However, we are so sorry for any maintenance issues you encountered while staying with us. We regret that we were not notified of any concerns as we would have been more than happy to address these issues while you were out enjoying the beach. Nevertheless, we are happy to report your concerns have been addressed! We also appreciate your thoughts regarding the parking situation. The property owner is currently working with the HOA to implement additional parking and we are happy to announce that, after much planning and preparation, golf cart paver parking will soon be added! Again, we are so appreciate of your feedback and thank you for your review. We would love to have you back for an improved stay and hope to welcome you back soon!