4/10 (不満)
Yvette A.
2023年4月12日
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
Not very happy with difficult owner
The house wasn't the cleanest upon arrival. Sticky floor, dirty cutlery in the drawer, dusty doona covers, dusty shelves, absolutely filthy BBQ which we had to scrub clean to use are some of the items that stood out. The property has no WiFi and no phone reception. The gas bottle was empty and we had to spend $40 on a refill, thankfully the agent will reimburse that.
The owner (who is also the cleaner apparently) wants to be compensated for a small washable mark on the doona cover. Very unreasonable and disappointing. The agent is holding my bond and is apparently "investigating" the doona cover issue. I will never stay at this property and would never recommend it to anyone.
Obrien Real Estate in Cowes are the agent, they are very slow at resolving conflict and using common sense to determine an outcome.
Yvette A.
2023 年 4 月に 3 泊滞在