6/10 (普通)
Thomas B.
2022年4月6日
良かった点 : 清潔度、コミュニケーション、掲載情報の正確さ
気になった点 : チェックイン、ロケーション
Condo met our expectations but it stops there
Check in was supposed to be at 4 pm. After 12 hours of travel we did not appreciate our condo not being ready until 6 pm. We had to wait with our luggage on the rooftop. Weekly maid service missed one week and over 4 hours late another week. Bed linens had holes and towels stained. Condo was accurate as per pictures. What is not mentioned is the NOISY neighborhood. Dogs barking day and night. I don’t blame the dogs, I blame the owners. Property management said they went to talk to neighbours but no changes. Not sure if there is a quiet area in Playa, but we had to use white noise machine, earplugs and sleeping pills for our month stay. Check your electric bill at the end of your stay! Property management “made a mistake “ and changed us 10 time the due amount. 15 th avenue, where the condo is situated is a busy, noisy, speeding traffic street. Management are nice but major improvement in hospitality needed.
Thomas B.
2022 年 2 月に 30 泊滞在
