ディズニーから数分のところにあるエメラルドアイランドリゾートの美しい4ベッドルームタウンホーム！

Thank you for your review. We always pay close attention to details and was surprised to see your comment. Only thing that comes to mind maybe hard water stains on the bathroom due to the characteristics of the Florida water.

Thank you Nicholas for taking such good care of my home, you are always welcome to come back and I hope to have the opportunity to host you and your family again in the future. Thanks again and best regards, Mia 😊

It was a pleasure to host you and your family, always welcome back. Thank you for choosing my home for your stay. Best regards and Happy Holidays! 😊

Hello Tamara, thank you for choosing my home for your stay. I and am glad to know you enjoyed it. Thank you for the suggestion about some basic kitchen staples. I have been looking for a single use alternative to those. You are most welcome to come back anytime and hope to have the opportunity of hosting you again soon. Thanks again and best regards, Mia 😊

Hello Michelle, I am so glad you enjoyed your stay. I wish all guests were as considerate and gentle as you and your family, it was really a pleasure and honor to host you and do look forward to your next visit. Thanks again and best regards, Mia

This property is not advertised to be equipped with an ice-maker. The property is advertised to have a refrigerator and this was properly operational. After the guest reported the problem with the TV, I found the solution to the problem and texted it to the guest in a few minutes. The problem occurred because the cable company changed the channel frequencies and since the TV is a modern digital unit, it would need to re-scan to store the channels with the new frequencies. I texted these instructions to the guest. After the guest left, I went to the unit personally and followed those instructions and could verify it solved the problem. I am sorry about the bad experience the guest had but as can be seen it was due to factors out of my control.

As I explained to the guest, I was surprised to hear this as my husband and I personally did the cleaning just the night before so it is very shocking something like this could have happened. We replaced all linens with fresh ones and I explained to the guest, as per the electronic lock record, we left at 8 45 pm the night before. I am not saying she is lying, all I am saying is we did the cleaning as close to the guest arrival as humanly possible and so it is unfair to assume that the house was not cleaned properly. Finally, after the guest complained I offer a full refund if she would vacate the property the following morning after her arrival and that communication went unanswered. Interesting enough, when I arrived to do the cleaning after they left the house was very messy, pizza boxes out on the counter still with left over food, cosmetic containers in bed, abandoned clothes almost in every room, trash not taken out as instructed, TV on, lights on, dirty paper towels in the linens the beds and night stands moved out of place and so on. Certainly disappointing and surely I would not be happy to rent to them ever again. Finally, anyone reading this can check the record of this house either here on in my A i r B & B profile and see the opinions of many others that have been there before.

I am so glad you enjoyed the house and Emerald Island. Thank you for taking such good care of my home! You are most welcome to stay with us again hopefully soon.